Service Knows No Bounds
Data Security
We respect knowledge and talent, providing every Linktron employee with a stage to showcase their talents, enabling them to continuously improve and leverage their strengths in a challenging work environment.
Global Engineering Design Support
With global network connectivity based on SD-WAN, you can quickly and conveniently connect to your workstation from anywhere, on any device, at any time, to start your design work.
Maintenance Services
Linktron provides maintenance services, including but not limited to fault diagnosis, on-site support, maintenance, ECN changes, data collection, calibration, and training.
Equipment Maintenance and Care
- Rapid Response to Needs
- Remote and On-site Services
- Customizable Services
- Custom Equipment Annual Maintenance Plan
Spare Parts and Consumables Services
- Comprehensive Supply Chain Support
- Cross-Regional Spare Parts Inventory
- Provision of Spare Parts Packages According to After-sales Service Agreements
Equipment Upgrades and Modifications
- Professional Team for Analysis and Evaluation
- Providing Software Upgrades and Hardware Modification Services
Equipment operation and maintenance training
- Development of Training Programs
- On-site Training Implementation
Service Process
Assign dedicated service engineers to each customer. If the customer encounters any issues, they will be responded to promptly. If the issue cannot be resolved on schedule, it will be escalated through a 3-level response system until normal production resumes, and a long-term improvement plan will be provided.